16 customers have reported the sudden loss of their savings
16 customers of four banks in Denpasar, Bali, have reported the sudden loss of their savings in the past week, spokesman of the National Police Insp. Gen. Edward Aritonang said Wednesday.
He added that the customers had reported losses of between Rp 1 million (US$ 107) and Rp 5 million.
“We have coordinated with the banks — Bank Central Asia [BCA], Mandiri, Bank Negara Indonesia [BNI] and Permata [to locate the money],” Edward told.
He added that the customers had reported losses of between Rp 1 million (US$ 107) and Rp 5 million.
Bank Central Asia (BCA) releases an official statement
Bank Central Asia (BCA) releases an official statement regarding cracked ATMs in Kuta, Bali. For the time being the bank is suspecting them to be criminal action.
The statement also mentioned that BCA has taken measures to prevent loss on the customers, however, the measures aren’t mentioned in detail. Further information for safe transactions on BCA ATMs can be obtained from Halo BCA at 500 888 or 500 69, or 888 via cell phone.
“There are indications of PIN theft done through peeping by unauthorized parties while the customers are doing transactions at BCA ATMs in Bali a few weeks ago,” said the statement released by BCA’s marketing communications PR sub-division.
The statement also mentioned that BCA has taken measures to prevent loss on the customers, however, the measures aren’t mentioned in detail. Further information for safe transactions on BCA ATMs can be obtained from Halo BCA at 500 888 or 500 69, or 888 via cell phone.
(ant, kps)
